1. Acceptance of Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and a9piso ("a9piso," "we," "us," or "our"), governing your access to and use of the a9piso online gaming platform available at a9piso.one and any associated mobile application or service (collectively, the "Platform").
By creating an account, making a deposit, placing a bet, or otherwise accessing any portion of the a9piso Platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, including the Privacy Policy and any game-specific rules published on the Platform, all of which are incorporated herein by reference.
If you do not agree to any part of these Terms, you must immediately cease use of the a9piso Platform and close your account. Continued use of the Platform following the posting of any amendments to these Terms constitutes your acceptance of those amendments.
2. Eligibility
- You must be at least 21 years of age to register an account and participate in any real-money gaming activity on the a9piso Platform. This age requirement is consistent with Philippine gambling regulations as overseen by the Philippine Amusement and Gaming Corporation (PAGCOR).
- You must be a natural person — corporate entities may not register accounts for gambling purposes.
- You must be physically located in a jurisdiction where online gambling is lawful at the time of placing bets. It is your sole responsibility to ensure that your use of the Platform complies with all laws applicable to you.
- You must not be listed on any self-exclusion register maintained by a9piso or any recognized gaming authority.
- You must not be an employee, director, contractor, or immediate family member of any employee or director of a9piso or its affiliated companies, game providers, or payment processors.
- a9piso reserves the right to request documentary proof of age, identity, address, and source of funds at any time. Failure to provide satisfactory documentation within the timeframe requested may result in suspension of account access and withholding of pending withdrawals.
3. Account Registration
- Each individual may register only one (1) account on the a9piso Platform. The creation of multiple accounts by the same individual — whether using different names, email addresses, mobile numbers, payment methods, or devices — is strictly prohibited and constitutes grounds for immediate account closure and forfeiture of all balances.
- You are required to provide accurate, complete, and current registration information. You agree to update your information promptly if it changes. a9piso shall not be liable for any loss arising from your failure to provide accurate information.
- You are solely responsible for maintaining the confidentiality of your username, password, and any OTP codes issued to your registered mobile number. You agree not to share your login credentials with any third party. Any activity conducted through your account is deemed to have been authorized by you.
- If you become aware of or suspect any unauthorized use of your account, you must notify a9piso support immediately. a9piso shall not be responsible for losses resulting from unauthorized account access where you have failed to safeguard your credentials.
- a9piso reserves the right to refuse account registration at its sole and absolute discretion, without obligation to provide a reason.
4. Deposits & Withdrawals
- a9piso accepts deposits via GCash, Maya (formerly PayMaya), BPI, BDO, Metrobank, QR Ph, and InstaPay, subject to availability. The minimum deposit amount is ₱100. All transactions are conducted in Philippine Peso (PHP).
- Deposits must be made using payment methods registered in your own name. Third-party deposits are prohibited. a9piso reserves the right to void transactions and close accounts where the funding source does not match the account holder's identity.
- Withdrawals are subject to completion of Know Your Customer (KYC) verification, which may require submission of a valid government-issued ID, proof of address, and proof of payment method ownership. a9piso may request additional documentation at its discretion.
- The minimum withdrawal amount is ₱200. Withdrawals will be returned to the same payment method used for the corresponding deposit where technically possible. a9piso processes withdrawal requests as promptly as possible, with GCash and Maya withdrawals typically completed within 30 minutes, and bank transfers within the same business day.
- a9piso reserves the right to delay, withhold, or reverse withdrawals pending investigation of suspicious account activity, potential fraud, breach of these Terms, or outstanding wagering requirements on bonus funds.
- Winnings derived from wagers placed using bonus funds are subject to the applicable bonus wagering requirements before withdrawal is permitted. a9piso's bonus terms, published on the promotions page, form part of these Terms.
5. Bonuses & Promotions
- a9piso may from time to time offer bonuses, free spins, cashback, and other promotions to eligible players. All promotional offers are subject to specific terms including wagering requirements, time limits, game restrictions, and maximum withdrawal limits, which are published at the point of offer.
- Welcome bonuses and deposit match bonuses are available to new players completing their first qualifying deposit only, unless otherwise stated. Existing players attempting to claim new-player bonuses through the creation of additional accounts will have all associated accounts closed and all funds forfeited.
- a9piso reserves the right to amend, suspend, or withdraw any bonus or promotion at any time without prior notice. Players who have accepted a bonus and are in the process of satisfying wagering requirements at the time of withdrawal shall have their position honoured wherever reasonably practicable.
- Any evidence of bonus abuse, including but not limited to arbitrage betting, exploiting game mechanics, coordinated play, or use of automated software to satisfy wagering requirements, will result in forfeiture of the bonus and associated winnings, and may result in permanent account closure.
- Bonuses may not be transferred between accounts, exchanged for cash, or combined with other promotional offers unless explicitly stated.
6. Game Rules & Fair Play
- All games available on the a9piso Platform are operated in accordance with published game rules. Players are responsible for familiarizing themselves with the rules of each game before placing real-money bets.
- Slot games and random number generator (RNG)-based table games use certified RNG technology to ensure fair and unpredictable outcomes. Live dealer games are managed by professional dealers and subject to additional procedural controls.
- In the event of a technical malfunction — including but not limited to server failures, software errors, disconnections, or display errors — a9piso reserves the right to void affected bets and refund the staked amount. No compensation will be paid for alleged winnings that arose from or were facilitated by a technical malfunction.
- a9piso reserves the right to void any bet or withhold any payout where it has reasonable grounds to suspect error, fraud, or violation of these Terms. Players will be notified of any such action.
- Bets once placed are final and cannot be amended or cancelled by the player except where expressly permitted by the rules of the specific game or market.
7. Prohibited Activities
The following activities are strictly prohibited on the a9piso Platform. Any breach may result in immediate account suspension, permanent closure, forfeiture of funds, and referral to relevant authorities:
- Using the Platform for any unlawful purpose, including money laundering, terrorist financing, or fraud.
- Providing false, misleading, or fraudulent registration or verification information.
- Registering or operating multiple accounts.
- Using automated tools, bots, scripts, or software to interact with the Platform in any way not sanctioned by a9piso.
- Attempting to exploit vulnerabilities, bugs, or errors in the Platform's software or games.
- Colluding with other players to gain an unfair advantage in any game.
- Engaging in any form of chip dumping in poker or other multi-player game formats.
- Accessing the Platform from a jurisdiction where such access is prohibited by applicable law.
- Allowing or facilitating access to your account by any third party, including persons under 21 years of age.
8. Responsible Gaming
a9piso is committed to promoting responsible gaming practices across all sections of the Platform. Gambling should be an enjoyable form of entertainment. If it ever becomes a problem, a9piso provides the following tools directly within the player account dashboard:
- Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit.
- Session Time Alerts: Receive notifications after a specified period of continuous play.
- Loss Limits: Cap the amount you can lose over a defined period.
- Cooling-Off Period: Temporarily suspend your account for a period of your choosing (24 hours to 6 months).
- Self-Exclusion: Permanently close your account and request exclusion from all a9piso marketing communications. Self-exclusion requests are irreversible for a minimum period of one year.
a9piso strictly enforces the minimum age of 21 years for all gaming activity. Players found to be underage will have their accounts immediately closed and all deposited funds returned to the original funding source, with no winnings paid.
If you or someone you know is experiencing gambling-related harm, please contact a9piso support at [email protected] or use the responsible gaming tools available in your account settings.
9. Intellectual Property
All content on the a9piso Platform — including but not limited to software, games, graphics, logos, text, images, audio, and the a9piso brand identity — is the exclusive property of a9piso or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for personal entertainment purposes in accordance with these Terms. You may not copy, reproduce, distribute, modify, create derivative works from, or commercially exploit any content from the Platform without the prior written consent of a9piso.
10. Limitation of Liability
To the maximum extent permitted by applicable law, a9piso shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to loss of profits, goodwill, data, or other intangible losses, arising from:
- Your use of or inability to use the Platform or any game thereon;
- Any interruption, suspension, or termination of the Platform or any part thereof;
- Unauthorized access to or alteration of your account or data;
- Technical malfunctions, server failures, or network disruptions;
- Any third-party content or services accessed through the Platform.
Nothing in these Terms shall exclude or limit a9piso's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable Philippine law.
11. Privacy
a9piso collects, uses, stores, and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an account, you consent to such processing as described in the Privacy Policy. You may review the Privacy Policy at any time via the footer link on the a9piso website.
12. Amendments to These Terms
a9piso reserves the right to amend these Terms at any time. When material changes are made, a9piso will post a notice on the Platform and/or notify registered players via their registered contact details. The updated Terms will take effect upon posting. Your continued use of the Platform following such notice constitutes your acceptance of the revised Terms. Players who do not agree to material amendments may close their accounts and withdraw any available balance before the revised Terms take effect.
13. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms or your use of the a9piso Platform shall first be referred to a9piso's customer support team for informal resolution. If the dispute cannot be resolved informally within 30 days, it shall be subject to the exclusive jurisdiction of the courts of the Republic of the Philippines.
14. Contact Information
For any questions, concerns, or complaints regarding these Terms or the a9piso Platform, please contact the a9piso support team:
- Email: [email protected] (plain text — not a clickable link)
- Live Chat: Available 24/7 directly through the a9piso Platform
- Response time: Within 24 hours for email; immediate for live chat
These Terms were last reviewed and updated in June 2026. a9piso encourages all players to review these Terms regularly to stay informed of any changes that may affect their use of the Platform.